Our Community workers welcome and be-friend with new women using the service, providing information, guidance and practical support regarding the different activities at the drop-in (including crèche, English classes, arts and crafts etc, training courses). They carry out in depth needs assessment to identify each woman’s individual needs.


Our community workers provide interpretation support on a 1-1 basis and for group workshops and talks. We ensure that all our written information is translated or communicated verbally for those who are illiterate in their first language. We currently translate and interpret in three languages; Somali, Chinese and Arabic.